Shipping policy
🚚 Shipping Policy
Thank you for shopping with Bnianna!
We are committed to delivering your order quickly and safely.
Please review our shipping policy below to learn more about delivery options, timelines, and costs.
1. Shipping Regions
We currently ship to the following countries:
United States, Canada, Mexico, United Kingdom, and Australia.
If your country is not listed above, please contact us before placing your order at destra@riveriabyas.online.
2. Processing Time
Orders are processed within 1–3 business days after payment is successfully received.
You will receive a confirmation email once your order has been shipped.
3. Shipping Methods & Estimated Delivery Time
We use USPS and UPS as our trusted logistics partners.
Estimated delivery times are as follows:
Destination Carrier Estimated Delivery Time
United States USPS / UPS 7-10 business days
Canada UPS 7–12 business days
Mexico UPS 8–15 business days
United Kingdom USPS / UPS 8–15 business days
Australia UPS 10–18 business days
Note: Delivery times may vary due to customs processing, local postal delays, or weather conditions.
4. Shipping Fees
Shipping fees are calculated at checkout based on your order weight, shipping destination, and selected method.
Free Standard Shipping on orders over [your threshold, e.g. $50 USD]
Expedited options may be available at additional cost.
5. Tracking Information
Once your order has been shipped, you will receive an email containing a tracking number and a tracking link.
You can track your shipment directly on the USPS or UPS official website.
6. Incorrect or Incomplete Addresses
Please ensure all shipping information is accurate before completing your purchase.
We are not responsible for lost or undelivered packages due to incorrect or incomplete addresses.
If you realize your address was entered incorrectly, please contact us as soon as possible at destra@riveriabyas.online.
7. Lost or Delayed Packages
If your order has not arrived within 30 business days after shipment, please contact us.
We will assist in tracking the parcel or arranging a replacement if necessary.
8. Contact Us
If you have any questions regarding shipping or delivery, please reach out to our support team:
destra@riveriabyas.online